1. Policy objective
We respect Your privacy and assure you that any Information provided by you to Us is protected and will be dealt with according to this Policy and the applicable laws. You may have to provide certain Information to Us in order to avail Our services offered on www.ludoReward.com. This Policy provides the procedure followed by Us to gather, uses, store, discloses and manages Users’ personal data. We only collect personal data for the purpose of verifying user accounts, maintaining the accounts of the Users, completing transactions of the Users and for analysing User behaviour and requirements.
2. Personal Data: Definition
User’s personal data includes the following types of personal data or Information:
1. Personal Data: Definition
- Account password
- Financial Information such as Bank account or credit card or debit card or other payment instrument details
2. Other Personal Information:
- Date of birth.
- Postal/Contact address.
- PAN number (as applicable).
- The IP address of your computer, browser type and language.
- The date and the time during which you accessed the site.
- The address of the website which you may have used to link to any Website
- Your photograph for testimonials and other promotions.
- Such other Information that is defined as sensitive personal data or Information in law.
You shall be entitled to update the Information provided by you by contacting us at Support@ludoReward.com. Your Information shall be updated subject to reasonable checks and confirmation by Us.
3. User Consents:
1. Consent for use of Sensitive Personal Data and Other Personal Information:
All Users of LudoReward consent to the use of Sensitive Personal Data and Other Personal Information for the purpose stated in this policy. We restrict access of personal Information to our employees, contractors and agents and only allow access to those who need to know that Information in order to process it on our behalf. Users are entitled to withdraw consent for use of their Sensitive Personal Data or Other Personal Information by emailing a specific request to Support@ludoReward.com as the case may be. Withdrawal of consent of all or any part of Sensitive Personal Data and Other Personal Information may result in immediate withdrawal of any right to avail the services provided by Us. Withdrawal of consent shall not restrict Our right to use Other Personal Information for analysis of user data, subject to the condition that the Other Personal Information used in any analysis is not personally identifiable to any individual user.
Photographs once provided by You for marketing purposes gives M/S LAXMAN & SONS GAMES irrevocable rights to use it, and it is completely Our discretion to delete or not use it any further.
We may also use software applications for website traffic analysis and to gather statistics, used for advertising and for determining the efficacy and popularity of DGPL among others.
Currently, DGPL is using display advertising and remarketing through Google Analytics, wherein third-party vendors including Google, display our ads on sites across the internet and uses first-party cookies and third-party cookies together to Supportrm, optimize and serve ads based on visits of visitors to our Website. Our visitors are free to opt out of Google Analytics for display advertising and customize google display network ads using ads preference manager .
What is a Cookie: A cookie is a small text file that uniquely identifies your browser. You understand that when you visit the Website, cookies may be left in your computer. The cookies assigned by the servers of DGPL may be used to personalize your experience on the Website. Moreover, cookies may also be used for authentication, game management, data analysis and security purposes. Cookies may also be assigned by Our advertisers of when you click on any of the advertisements which may be displayed on any website in which case such cookies are controlled by these advertisers and not by Us.
3. Consent to email communication:
By registering with Us and providing your email address, you agree to receive email communication from Us, entities specifically authorized by Us and/or other users. You also agree and acknowledge that when you use our referral program for referring someone, We will send emails to such person referred by you on your behalf and the email headers will carry your email address as the address from which such emails are sent. LudoReward may also access and store such Information relating to your contacts to send invitations and other promotions to them periodically.
4. Data Security:
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data. We have a comprehensive Information security program and Information security policies that contain managerial, technical, operational and physical security control measures adopted by DGPL for the protection of Sensitive Personal Date and Other Personal Information.
Information gathered by Us is stored securely using several Information security applications including firewalls. However, security is always relative and We cannot guarantee that our security measures are absolute and cannot be breached. Data that is transmitted over the Internet is inherently exposed to security risks or threats. When You register with www.ludoReward.com, your account is protected by means of login Information, which includes a username and password that is known only to you. Therefore, you should not provide your personal Information to anyone whosoever and breach hereof constitutes violation of this Policy and can also result in closure of account in certain cases. If You become aware of or reasonably suspect any breach of security, including compromise of your login Information, it is your responsibility to immediately notify Us by writing a mail at Support@ludoReward.com.
We have a policy of not sharing any personally identifiable Information with anyone other than entities specifically authorized by M/S LAXMAN & SONS GAMES, which may include advertisers and sponsors of M/S LAXMAN & SONS GAMES. However, We may use your name, photo, Login ID and the state from where you are participating when announcing the results of any contests run on the Website. Such contests are further governed by terms and conditions which shall be available on the Websites as and when such a contest is run on the App. We conduct periodic analysis and survey of the traffic to www.ludoReward.com for market research and advertising purposes. We reserve the right to share your registration Information with M/S LAXMAN & SONS GAMES-appointed market research and advertising companies or firms from time to time for the said purposes. We may also use cumulative non-personal Information for auditing and analysis purposes with the aim of improving our services.
5. Data Retention policy:
We may share Sensitive Personal Data and Other Personal Information if sharing of such Information is necessary:
- To comply with legal processes or governmental request.
- For prevention of fraud
- For issues involving Information security, or
- To protect:
- Your rights
- Rights of M/S LAXMAN & SONS GAMES; and
- Rights of the general public
7. Limitation of Liability:
8. Grievances Related to Personal Information:
You may contact us any time at Support@ludoReward.com for any complaint related to personal Information.